Privacy Policy
Effective Date: 3 August 2026
Grantley Garden Services (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use and protect your personal information when you visit our website.
1. Who We Are
Grantley Garden Services
Website: https://grantleygardenservices.co.uk/
Email: craig@grantleygardenservices.co.uk
If you have any questions about this Privacy Policy or how we process your personal information, please contact us using the email address above.
2. What Information We Collect
We only collect the following personal information:
- Your email address.
We do not collect any special category personal data.
3. How We Collect Your Information
We collect your email address only when you voluntarily provide it to us through our website, for example when:
- Completing a contact form.
- Signing up to receive updates or communications from us.
4. Why We Collect Your Information
We use your email address to:
- Respond to your enquiries.
- Contact you regarding the services you have requested.
- Send updates or marketing communications where you have requested or consented to receive them.
We will never sell your personal information to third parties.
5. Our Lawful Basis for Processing
Under UK GDPR, we process your personal data using one or more of the following lawful bases:
- Consent – where you have agreed to provide your email address and receive communications from us.
- Legitimate Interests – where you contact us requesting information about our services.
You can withdraw your consent at any time by contacting us or by using the unsubscribe link included in our emails (where applicable).
6. How Long We Keep Your Information
We only keep your email address for as long as necessary to fulfil the purpose for which it was collected.
If you unsubscribe from our communications or ask us to delete your information, we will securely remove it unless we are legally required to keep it.
7. Sharing Your Information
We do not sell or rent your personal information.
We may share your email address with trusted service providers who help us operate our website or send emails on our behalf. These providers are required to keep your information secure and only process it on our instructions.
We may also disclose your information if required by law.
8. Keeping Your Information Secure
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
9. Your Rights
Under UK GDPR you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Request restriction of processing.
- Object to processing in certain circumstances.
- Request transfer of your personal data where applicable.
- Withdraw your consent at any time where processing is based on consent.
To exercise any of these rights, please contact us using the email address provided above.
10. Complaints
If you are unhappy with how we have handled your personal information, please contact us first so we can try to resolve the issue.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Website: https://ico.org.uk
11. Cookies
Our website may use cookies that are necessary for the website to function correctly.
If we introduce analytics, advertising or other non-essential cookies, we will request your consent before these cookies are placed on your device.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page and the updated effective date will be shown at the top.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:
Grantley Garden Services
Email: craig@grantleygardenservices.co.uk